Shipping & Returns

SHIPPING & DELIVERY

How long does it take to produce? We normally ship orders within 24 - 48 hours, with slight delays on weekends and public holidays. 

  • We charge a flat fee per order for delivery.
  • Orders over USD$20 receive complimentary free shipping. 
  • All orders delivered from our design studio in NSW, Australia.

Delivery estimates for all our parcels shipped through Australia Post:

  • Domestic Shipping:
    • Standard (complimentary) : 3-8 business days
    • Standard (tracked) : 3-7 business days
    • Express (tracked) : 1-2 business days
  • International Shipping:
    • Standard (complimentary) : 10-25 business days
    • Standard (tracked) : 3-7 business days
    • Express (tracked) : 1-2 business days

Returns Policy

  • 100% DAMAGE FREE GUARANTEE we’ll gladly replace your prints if they are delivered damaged
  • All orders are subject to our 30 day refund policy.
  • If you are not satisfied within 30 days of delivery of your product please contact us at support@flowdesignstore.com. 

COVID 19 UPDATE: DUE TO RESTRICTIONS ORDERS MAY TAKE LONGER THAN USUAL TO PROCESS AND SHIP. PLEASE ALLOW UP TO 2 ADDITIONAL WEEKS FOR ORDER PROCESSING AND DELIVERY.